I work at a call center for a pretty popular clothing company. This is usually a good thing, but some nights it can be horrible. I know a lot of people complain about poor customer service and how awful call center reps are. In "real life" I'm a very nice person, and at my job, if I am mean or rude to a customer, they'll find out and I'll get fired. This being said, I'm probably the nicest, kindest person you could speak to in the call center, so it really makes no sense for someone to be rude or mean to me. This brings us to the first (of probably many) Call-Center Rules To Live By:
NEVER be an asshole to someone you've just given your credit card number to.
Seriously, if I were a different person (which most people are), I could do some pretty extensive harm. So... maybe you should be nice to me. After all, you're about to give me your card number, expiration date, billing address and security code. I'm just sayin'.
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